OFANDI Privacy Policy

Last updated: 17-12-2025

Ofandi (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you interact with our luxury designer fashion brand, in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the UK GDPR.

1. Data Controller

The data controller responsible for your personal data is:

Ofandi
Luxury Fashion House
The Hague, The Netherlands
Email: info@ofandi.com

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: name, surname, title.
  • Contact data: billing address, shipping address, email, phone number.
  • Transaction data: payment details (processed securely by third‑party providers), order details, purchase history.
  • Technical data: IP address, browser type, device information, cookies and similar technologies.
  • Marketing preferences: newsletter sign‑ups, opt‑ins, and responses to campaigns or surveys.

3. How We Use Your Data

We process personal data for the following purposes related to our fashion business:

  • To process your orders and deliver luxury fashion items.
  • To provide customer support and respond to inquiries (e.g. sizing, orders, returns).
  • To improve our website, services, product assortments, and user experience.
  • To send marketing communications (with your explicit consent), including news about new arrivals, promotions, and brand updates.
  • To comply with legal, tax, and accounting obligations.
  • To help prevent fraud and protect the security of our website and customers.

4. Legal Basis for Processing

We rely on the following legal grounds:

  • Contractual necessity – to process your orders, manage your account, and deliver goods.
  • Consent – for email marketing, newsletters, and certain cookies/analytics where required.
  • Legitimate interest – to improve our services, personalise content, and prevent fraud, provided your rights do not override these interests.
  • Legal obligation – for tax, accounting, and regulatory compliance.

5. Data Sharing

We never sell your personal data.
We may share data only with:

  • Logistics partners (shipping and delivery service providers).
  • Payment providers (for secure transaction processing).
  • IT & analytics providers (for hosting, maintenance, and performance/usage analysis).
  • Professional advisers and legal authorities (only where required by law or to protect our legal rights).

All third parties are required to process your data in accordance with applicable data protection laws and our instructions.

6. International Transfers

If personal data is transferred outside the European Economic Area (EEA) or the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs), or
  • other mechanisms approved under GDPR/UK GDPR.

7. Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, typically:

  • Customer and transaction data: up to 7 years (for legal/accounting obligations).
  • Marketing data: until you withdraw your consent or unsubscribe.
  • Technical data (logs/analytics): for periods appropriate to security and performance analysis, in line with our internal policies.

8. Data Subject Rights

Under GDPR and UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete information.
  • Request erasure (“right to be forgotten”), subject to legal retention obligations.
  • Restrict or object to certain types of processing.
  • Data portability – receive your data in a structured, commonly used, machine‑readable format.
  • Withdraw consent at any time (for example, for marketing), without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact us at: info@ofandi.com

9. Cookies

Our website uses cookies and similar technologies to:

  • enhance user experience,
  • remember preferences,
  • analyse traffic and performance,
  • support marketing and personalisation (where permitted).

You can manage or disable cookies via your browser settings and, where applicable, through our cookie banner or preference tools.

10. Security

We apply industry‑standard technical and organisational measures to help protect your data against unauthorised access, alteration, disclosure, or loss. While we strive for maximum protection, no method of electronic storage or transmission over the internet is 100% secure.

11. Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority. We would, however, appreciate the chance to deal with your concerns first, so we encourage you to contact us directly.

12. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, our services, or internal processes. Any changes will be posted on this page with a revised “last updated” date.

For all privacy‑related inquiries, please contact:
info@ofandi.com

Ofandi — Luxury designer fashion, curated with intention.